Full course description
This 8-week course prepares you for the Salesforce Administrator Certification exam. Students learn about the foundation of Salesforce and the key features and functionality of the platform through a guided, instructor-led approach.
Salesforce Administrator program is divided into four modules:
- Platform Fundamentals
- Salesforce Products
- Data Management & Automation
- Reports, Dashboards, and Mobile
This course covers: Salesforce organization setup, user management, security and access, standard and custom objects, Sales Cloud, Service Cloud, activity and event management, data management, analytics, reports and dashboards, workflow and process automation, desktop and mobile administration, and AppExchange.
All modules contain quizzes that test your knowledge and practical challenges to give you the opportunity to apply what you learn in the Salesforce platform. The course offers practice certification exams and a robust capstone project to complete the course.
Who Should Enroll
This course is designed for anyone looking to build a career in Salesforce, as well as current Salesforce users looking to advance their skills. You do not need Salesforce experience to take the course and pass the exam.
There are no prerequisites for this course or the Salesforce Administrator Certification exam. Professional experience with the basic concepts and functions of Salesforce, such as navigation, data management, security, and using Sales Cloud would provide an advantage in taking the course exam.
Reasons to Enroll
Expand your knowledge: Salesforce users advance your knowledge and become more proficient and effective in your current job including marketing, sales, IT, business development, and product management.
Start your Salesforce career path: Salesforce offers 6 specialized certifications, and 5 advanced certifications for the Salesforce Administrator and prepares you for work in just about any industry including retail, hospitality, technology, financial services, healthcare, manufacturing, education, and more. (maybe use icons for the industries)
- Salesforce Administrator
- App Builder
- Marketing Cloud Administrator
- CPQ Specialist
Expectations Upon Completion
You will be prepared to pass the Salesforce Administrator Certification exam knowing these features in Salesforce:
- Organization and user configuration
- Security and access
- Standard and custom objects
- Sales and marketing applications
- Activity management and collaboration
- Data management
- Analytics, reports, and Dashboards
- Workflow/process automation
- Desktop and mobile administration
- Role hierarchy
- CRM functionality
- Capabilities of Chatter
- Validation rules
- Data loader
- Page layouts
- Record type
General IT Prerequisite Knowledge and Experience
Before taking this course, you should have:
- General IT business and technical knowledge.
- Basic understanding of IT services, such as CPUs, RAM, disk, databases, networking, servers, etc.
Why will this course best prepare me for a Salesforce career?
Our courses are priced competitively and packed with information to ensure you pass your exam. They’re online and led by industry instructors who are certified, advanced tech trainers. Curriculum is tailored to industry skills are embedded into each course. Courses also include the fee of your first exam ($200 value).
What is asynchronous learning?
Our courses are asynchronous which means the instructor led classes provide you with the flexibility to learn when and where it’s most convenient. Leading instructors build the course, teach in real-time, and are available for discussions and assistance. Weekly milestones guide the course, yet students can move through the lessons at their own pace, allowing for a flexible, instructor-led learning path within the set timeframe of the course.
Can I earn more money with Salesforce certifications?
Yes. It looks great on a resume and can significantly boost the rate you command. According to Glassdoor, a certification can earn salary increases almost two times more than non-certified candidates.
Can you build a career with Salesforce certifications?
Absolutely! Whether you’re a developer, system administrator, application architect, database administrator, product manager, IT specialist, or sales and marketing professional, certifications open the door to hiring managers and increase your potential and worth. They also demonstrate your commitment, integrity, dedication, and expertise in the workplace.
Do I get a Salesforce certification upon completion?
Upon completion of the class, you will be ready to register and take the Salesforce certification exam. As part of the course fee, the first exam will be paid for. Upon passing the exam, you will receive the Salesforce Administrator Certification.